Owner: Cal Crispí
Adress: Nou del Pont, 5, 43364 Prades
Contact: Tel. +34 689 022410 e-mail: email@example.com
The purpose of this document is to regulate the GENERAL TERMS AND CONDITIONS OF BUSINESS of CAL CRISPÍ’ online booking services.
The details of the company that owns the brand appear at the top of the document. The terms ‘You’ and ‘User’ are used here to refer to all
individuals who for any reason access www.salleshotels.com (hereinafter referred to as the ‘Website’) or use the services provided on the
site. By using these services, the user is fully and unreservedly accepting the validity of all of the General Terms and Conditions of
Business included in the latest updated version of these General Terms and Conditions. As a Customer, you declare that you are of legal
age and have sufficient legal capacity to be bound by CAL CRISPÍ’ General Terms and Conditions of Business. CAL CRISPÍ informs you that
the procedures to obtain the services offered are those described in these General Terms and Conditions of Business, as well as any
specific terms that are indicated on the screen during browsing, and, consequently, you declare that you understand and accept that such
procedures are necessary for obtaining the services offered on the Website.
Use of CAL CRISPÍ’ online booking service
2.1. Online Booking Service
2.1.1. Online Booking Service: The purpose of this online service is to enable the booking of rooms in any of the hotels of Cal Crispí. By
using these services, the user is fully and unreservedly accepting the validity of all of the general terms and conditions included in the
latest updated version of these general terms and conditions.
2.1.2. Booking procedure: When using this service, the user will receive a confirmation email containing a booking reference number. This
email serves as proof of booking and confirmation of acceptance. Check the voucher and confirmation to ensure that there are no
misunderstandings. In the event of incorrect information or any unacceptable terms, contact us within 2 days of the confirmation.
2.1.3. Guarantee and cancellation policy: Bookings for stays of up to 5 nights will be guaranteed by the advance of one night per room or
by credit card. Bookings made for 6 or more nights will be guaranteed by a charge of 25% of the total amount of the stay
184.108.40.206 Guarantee and cancellation. Cancellation of bookings before 7 days of the date of arrival will not result any charge and the full
amount of the guarantee deposit will be returned. Cancellation of bookings between 7 days and 48 hours of the date of arrival will result
in a charge corresponding to one night or 25% of the total of the stay, according to the duration of the booked stay. In the case of long
stays, the confirmation deposit will not be returned. Cancellation of bookings up to 48 hours prior to the date of arrival will result in a
charge of 100% of the total amount of the stay.
To cancel a booking, we will attend to you on +34 616 319802 or on the e-mail firstname.lastname@example.org
2.1.4. Prices per room and night. The prices shown on our website are per room and night with breakfast included. They also include VAT.
2.2. Use of services. The user undertakes to use all services in accordance with the law, morality, good practice, public order and the
provisions of these General Terms and Conditions of Business. Users may not, therefore, use the services for any purpose that is illegal
and/or contrary to these General Terms and Conditions of Business, harmful to the rights and/or interests of third parties or damaging to
the services, CAL CRISPÍ and/or its image.
2.3. System variability. CAL CRISPÍ may, for greater flexibility and the benefit of users, unilaterally amend the services provided or the
operating, technical and service usage conditions, at any time and without prior notice, by publishing these changes on this Website so
that they can be made known to and accepted again by Customers. Similarly, in order to help improve the service and establish an
optimum level of quality, which is CAL CRISPÍ’ ultimate aim, users may suggest any amendments that they deem appropriate by
contacting those responsible for the page through the email address email@example.com
2.5 Twin rooms / double rooms. As hotels usually have many more rooms with two beds than with a double bed, it is occasionally possible
for guests to be assigned a twin room even though the booking is for a double room. If it is essential for the bed to be a double, we
request that you inform us of this and we will make sure that the hotel receives this information. In many destinations and hotels, the
double rooms have two single beds that can be pushed together to make a double bed.
2.6 Bookings of ten or more people are group bookings. Discounts are usually available and the hotel may apply certain terms that will be
made clear at the time of booking. Group bookings may not be divided into several smaller bookings. The hotel’s payment and
cancellation terms for group bookings will be confirmed with each group booking request.
2.7 Arrival and departure times. The arrival time is 2pm to 4pm at the latest. The obligatory departure time is 12 noon at the latest.
Whenever possible, CAL CRISPÍ will be flexible in this regard, without any charge.
2.10 Discounts for children. Children under the age of two can stay free of charge in a cot unless otherwise indicated at the time of
Children aged under 18. Cal Crispí must be informed of children aged under 18 travelling alone (or with friends of a similar age) before
booking, and the hotel’s approval is required before confirmation. If the hotel is not notified in advance, it may refuse to accommodate
children aged under 18 who appear without an accompanying adult.
2.11 In the unlikely event that the hotel is unable to provide the accommodation booked, the customer accepts that the responsibility of
the hotel is limited to finding similar accommodation and offering appropriate transportation to that new hotel. Cal Crispí takes all
necessary precautions to ensure that this does not occur so it is very rare. The Customer also accepts that notification in advance of hotel
changes cannot be ensured. The hotel will accept no liability for any expense, loss or damage resulting from or related to relocation, since
it has no control over such situations. If the Customer rejects a satisfactory alternative, it will be at his own risk.
If the customer is not satisfied with any aspect of the new hotel, he MUST immediately inform the management of the establishment and
give it the opportunity to correct the situation from the beginning.
Protection of the personal data of users by CAL CRISPÍ.
In compliance with the provisions of Article 5 of Organic Law 15/1999 of 13 December concerning the Protection of Personal Data
(hereinafter referred to as the ‘LOPD’), CAL CRISPÍ informs you that the personal data that you provided us by completing an electronic
registration form on our Website, as well as any data that CAL CRISPÍ accesses as a result of browsing, consulting, requesting or
contracting any service or product, or related to any transaction or operation carried out through the CAL CRISPÍ Website, will be collected
in a file owned by Cal Crispí, at whose registered office you may exercise your rights of access, correction, deletion and objection in
relation to the processing of your personal data, under the terms and conditions provided for in the LOPD itself. Failure to complete the
required fields that appear on any electronic registration form may result in CAL CRISPÍ not being able to respond to your request. The
purposes of the collection of personal data are those that are specifically indicated on each of the pages where the electronic registration
In general, the personal data provided will be used to respond to enquiries and to provide information about new activities and special
offers for the products and services of CAL CRISPÍ. In this regard, your personal data may be segmented and processed to create market
profiles for advertising purposes. In accordance with the provisions of Articles 11 and 34.e) of the LOPD, you expressly consent to your
data being communicated, for the aforementioned purposes, by CAL CRISPÍ to Group companies and to any country in the world, even
those that do not offer a level of protection comparable to that of the LOPD. By accepting the provisions of this legal notice, you are
considered to have been informed of the provisions of Article 27 of the LOPD regarding communication of the first transfer of data.
Consent for the communication of personal data can be revoked at any time, although it will not have retroactive effects. If you have
indicated your willingness to receive information via email when completing your information on the corresponding form, you also consent
to us sending you commercial communications electronically in accordance with the Information Society and Electronic Commerce
Services Act. In the event that you provide us with the personal data of third parties, in compliance with the provisions of Article 5.4. of
the LOPD, you declare that you have previously informed those persons of the content of the data provided, its origin, the existence and
purpose of the file containing their data, the recipients of the information, the possibility of exercising the rights of access, correction,
deletion and objection and the identification information of CAL CRISPÍ, under the terms and conditions established here. CAL CRISPÍ
undertakes to process your personal data in an absolutely confidential manner, using it exclusively for the purposes indicated.
CAL CRISPÍ informs you that it has implemented the necessary technical and organisational security measures to guarantee the security
of your personal data and prevent alteration, loss and unauthorised processing and/or access, in view of the state of the technology, the
nature of the data provided and the risks to which it is exposed, whether they arise from human action or from the physical or natural
environment. All in accordance with the provisions of Article 9 of the LOPD and Royal Decree 994/1999 of 11 June, which approves the
Regulation concerning security measures for automated files containing personal data.
Right to amend the General Terms and Conditions of Business
CAL CRISPÍ reserves the right to amend unilaterally and without notice any of the matters included in these General Terms and Conditions
of Business in the manner that it deems appropriate, informing users of the amendments made through the Website so that they can be
made known to and accepted again by the users.
Safeguarding the General Terms and Conditions of Business.
If any of the stipulations of these General Terms and Conditions of Business were to be declared null and void, the other General Terms
and Conditions will remain in force under the agreed terms. No stipulation in this contract in any way affects mandatory provisions
regarding consumers. If you are not a consumer, you expressly waive your right of withdrawal.
www.calcrispi.com and acceptance of the rules of use
By using these online booking services, the user is consciously, fully and unreservedly accepting all of the clauses of the Website’s Rules of
Use in the version published by CAL CRISPÍ at the very moment that the user contracts the service. These rules of use complement the
General Terms and Conditions in all matters that are not contrary to them. The user must, therefore, be aware of the importance of
consulting the rules on this page prior to accessing and/or using these services.
These terms and conditions will be governed by Spanish law, which will also be applicable for any eventualities that are not provided for in
terms of interpretation, validity and execution. CAL CRISPÍ and the User expressly waive the right of recourse to any other jurisdiction and
agree to be bound by the rulings of the Law Courts serving the area in which CAL CRISPÍ is located in the event of any dispute arising
from the provision of the services covered by these General Terms and Conditions.
Applicable law and competent jurisdiction
These Rules of Use are governed by Spanish Law. For the resolution of any dispute that may arise with respect to validity, execution,
fulfilment or total or partial cancellation, Cal Crispí and the users expressly waive any other jurisdiction which may be applicable to them
and agree to be subject to the competence of the Law Courts of Tarragona. This contract constitutes the full and complete expression of
the agreement between Cal Crispí and the user, and replaces all previous written and oral agreements, commitments, statements or
declarations that may have existed between them.
GENERAL TERMS & CONDITIONS OF BOOKING
Cal Crispí > General terms and contitions of booking
© 2019 Cal Crispí All rights reserved
Residència casa de pagès
Casa de poble
Inscrita en el Registre de Turisme
de Catalunya núm. PT00193
Destinació de Turisme familiar
Pet Friendly (10 €/night)
Breakfast without gluten,
vegetarian ... free of charge
with a prior notice
Cot free of charge